Insurance Made Easy

...We do it every day!

Having a car accident is always stressful, but at Nagu Auto Collision Centre we make the entire process stress-free. Because Nagu Auto Collision Centre repairs and paints cars every day, we know how to help expedite your accident insurance claim. We can help you resolve your claim, complete the required paperwork and bring your car back to its original condition so that it can maintain its true value.

Nagu Auto Collision Centre is approved by major insurance institutions for direct repair and we have an astounding reputation for handling claims. Let us take the hassle out of your insurance claim and help make your life a little easier.

If making a claim is your best course of action, we’ll contact the insurance company and arrange for an appraiser to inspect your car. We’ll also coordinate billing and make arrangements for a low-cost rental car, and most importantly, we’ll work with the insurer to get the repair done to your satisfaction. Your vehicle will handle just as it did or better than before the accident.

Nagu Auto Collision Centre does all this, and more, to make your experience a positive one and get you back on the road faster than most other body shops.

So if you have received other estimates, give us an opportunity to compare their estimates and explain the differences, and in some cases even match the price - all part of our competitive pricing.

Reporting the Claim

As the owner of the vehicle, you will want to report the accident to your insurance company as soon as possible after the accident in order to prevent needless delays. If you are given a claim number at this time, be sure write it down as it will make things easier for us if we need to contact the insurance company on your behalf. You may also want to write down the name and phone number of the person you spoke with.

Contact Nagu Auto Collision Centre

Our administrative staff is trained to ask you questions which allow us to assist you in an efficient and professional manner. Since each insurance company has their own procedures, the information we ask you for will vary based on your circumstances.

Insurance Company Repair Programs

Nagu Auto Collision Centre has agreements with several insurance companies to write the estimate and perform the repairs to your vehicle without having an insurance adjuster directly involved. We will provide all the necessary documentation to the insurance company that will be paying for the repair work.

If the Insurance Company Does the Estimate

If repairs are being paid for by a company that Nagu Auto Collision Centre does not have a specific agreement with, the insurance company will usually assign their own adjuster to write an estimate. They may do this at your home, work, or possibly a claims centre. Should this estimate be incomplete, a Nagu Auto Collision Centre representative will contact your insurance company during the repairs so the adjuster can re-inspect the damage. During this re-inspection, this additional damage will be pointed out to the adjuster so that the additional costs can be approved.

Payment for Repairs

In most cases, Nagu Auto Collision Centre will bill the insurance company directly for their portion of the amount owing. Some companies will mail the payment directly to you in which case you will need to bring it with you when you pick up your completed vehicle. One of our representatives will be able to answer any questions you may have regarding payment.

Free Estimate

After an accident it is recommended that you call Nagu Auto Collision Centre to schedule a free estimate. When you make that first call to us, we will obtain all the vital information necessary for processing your claim with the insurance company. We will also answer any questions you may have regarding the claim and repair process.

If your vehicle is not in drivable condition, simply give us a call and we will have your vehicle towed to our shop. We offer a 24 hour towing service so feel free to call us at anytime. The estimate will be done on the spot or you may choose to be contacted by phone with the results.

Estimates are not final repair bills. Our preliminary estimate only covers the damage we can see. Other damage may be found when parts are removed and the repair technician performs a detailed damage analysis. Insurance companies expect this and require that all loss related damage is documented and billed to the company that owes for the repairs.

Do you have further questions? Feel free to drop by or give us a call. You can reach us at (416) 613-2900 between the hours of 8:00 a.m. to 8:00 p.m. from Monday to Friday, or 8:00 a.m. to 4:00 p.m. on Saturdays.